Hi there, i bought a Heriz (it's a long story) but there are waves on 2 sides of the 6 x 9 rug. the dealer says he will stretch the rug if it doesn't settle down in 4-6 weeks, and that i should use a pad, that will help. I know i was "green" to have done this, so let's not go there. But i am sure i can come back to him in 4 to 6 weeks and say i just want another rug. It would be helpful to have some backup; i called some rug cleaners to ask them and got a variety of reactions, ranging from Don't buy this rug! to we can fix it... to bring it in, we'll see.
I like this rug though i know i handled everything poorly so far, but i am worried that even if stretched by him (he is a cleaner too) that the rug will simply return to its former waves within a year. Anyone know anything about this? It is